Privacy Policy

SWF Painting & Drywall, LLC (“SWF Painting & Drywall,” “we,” “us,” or “our”) operates this website. This Privacy Policy explains what information we collect when you visit the site or contact us, how that information is used, and the choices you have. Please read it together with our Terms of Service.

1. Information we collect

We collect two kinds of information: information you provide directly (for example, when you submit an estimate request or call us), and limited technical information that is collected automatically when a browser loads a web page.

• Information you provide: name, phone number, email address, project address, the service you are interested in, whether the property is residential or commercial, your project description, contact preferences, and any files you choose to upload.
• Information collected automatically: standard web server and security log data such as IP address, browser type, device type, referring page, and the date and time of a request. Our hosting provider and security tools generate these records as part of operating the site.

2. Contact and estimate forms

Our estimate form is powered by a form plugin that stores submissions in this website’s database and sends a notification email to our business inbox. We collect only what the form asks for. Fields marked optional can be left blank, and you can always call us instead of using the form.

We use basic automated spam protection, including a hidden field that ordinary visitors never see and a limit on how many submissions can be sent from the same connection in a short period. These measures process technical request data only.

3. Phone information

When you call or text the number listed on this site, we receive your phone number and any information you share during the conversation. We may keep notes about your project so we can prepare an estimate and follow up. Standard message and data rates from your carrier may apply. If you ask us to stop contacting you by phone or text, we will honor that request.

4. Email information

If you email us, or submit a form that includes your email address, we receive your address and the contents of your message. We use it to respond to you and to send information related to your project or request.

5. Project information

To prepare an estimate we may collect details about your property, such as the project address, the condition of surfaces, room or area measurements, the scope of work you are considering, and scheduling preferences. This information is used to quote and perform the work.

6. Uploaded images

The estimate form allows you to upload photos of your project. Uploaded files are stored with the corresponding form submission on this website’s hosting account and are used to understand and quote the work.

We do not publish customer photos on this website, in advertising, or on social media unless you give us separate permission to do so. Please do not upload documents containing sensitive personal information such as financial account numbers or government identification numbers — the form is intended for project photos only.

7. Website analytics

We may use website analytics tools to understand how visitors find and use the site, such as which pages are viewed and which links are clicked. Analytics tools of this kind typically collect technical and usage data rather than the contents of your form submissions.

If and when analytics or advertising measurement tools are enabled on this site, this policy will be updated to name them and describe what they collect.

8. Cookies and similar technologies

A cookie is a small text file a website can store in your browser. This site may use cookies and similar technologies for purposes such as keeping the site running correctly, caching pages so they load faster, and remembering administrator sessions for logged-in staff. Embedded third-party content, such as a map, may also set cookies from that provider.

Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how parts of this or other websites function.

9. How information is used

• To respond to estimate requests, questions and other messages.
• To prepare estimates and schedule, perform and complete work.
• To communicate about a project, including scheduling and follow-up.
• To maintain business records related to services provided.
• To operate, secure, maintain and improve this website.
• To comply with applicable legal obligations.

We do not sell your personal information.

10. Service providers

We rely on third parties to operate this website and our business, and they may process information on our behalf. These include our web hosting provider, our email provider, and the providers of software used to run the site (for example, the content management system and the form plugin). Embedded content, such as the map on our contact page and the web fonts used for the site’s typography, is served by third parties whose own privacy policies apply to that content.

11. Information sharing

We do not sell or rent your personal information. We may share information:

• with service providers who help us operate the website and our business, as described above;
• with people working on your project when it is needed to perform the work;
• when required by law, subpoena or other legal process, or to respond to a governmental request;
• to establish, exercise or defend legal claims, or to protect the rights, property or safety of our customers, our company or others;
• in connection with a sale, merger or other transfer of all or part of our business.

12. Data retention

We keep information for as long as needed for the purposes described in this policy — for example, to respond to your request, to perform work, and to keep ordinary business records — and for as long as required by applicable law. Form submissions and uploaded files remain stored on this website until they are deleted by us.

13. Security

We take reasonable steps to protect the information we hold, including using an encrypted (HTTPS) connection for this website and limiting administrative access to the site. However, no website or method of transmission over the internet is completely secure, and we cannot guarantee absolute security. Please do not send sensitive personal information such as financial account numbers or government identification numbers through this website.

14. Third-party links and embeds

This website may link to, or embed content from, other websites that we do not control — for example a map or a social media page. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policy of any third-party site you visit.

15. Children’s privacy

This website is intended for adults seeking painting, drywall, repair and property improvement services. It is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

16. Your choices

• Contact preferences: you can ask us to stop contacting you, or to contact you only by a specific method, at any time.
• Access, correction and deletion: you may ask us to correct information you have given us, or to delete a form submission you sent. We will honor reasonable requests, subject to records we are required or permitted to keep.
• Cookies: you can control cookies through your browser settings.
• Optional information: you can choose not to fill in optional fields, and you can call us instead of using the form.

To make a request, contact us using the details below. We may need to verify your identity before acting on certain requests.

17. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, our practices, or applicable law. The “Last updated” date at the top of this page indicates when it was last revised. Continued use of the website after an update means you accept the revised policy.

18. How to contact us

Questions about this Privacy Policy or about information we hold:

SWF Painting & Drywall, LLC
2359 Vanderbilt Beach Rd
Naples, FL 34109
Phone: 239-367-6622